Your privacy and cookies

Transparency has always been a core value of the bank, and this extends to how we use your data. We believe it is important to deal with your money consciously, and we do the same with your data. Information about how Triodos Bank uses and shares your personal information can be found in our Privacy Statement.

See our Privacy Statement

Configure your privacy settings

Analytical cookies

Measure user sessions and actions

To help us understand how our website is used, we collect anonymised data from all visitors. This is done in a privacy-friendly way using short-lived cookies, which only last for a maximum of 30 minutes. The information collected cannot be traced back to individual users. Instead, it includes high-level information, such as your country or continent, how you interact with our website, and the digital channel you arrived from (e.g. search or social media). These anonymised analytics help us gather essential insights into website usage to continuously improve the experience for our audiences. These cookies therefore cannot be turned off.

Analytics

Analytics allows us to recognise and to count the number of visitors to our website, to see how visitors move around the website when they are using it and to record which content viewers view and are interested in. This helps us to determine how frequently particular pages are visited and to determine the most popular areas of our website. This helps us to improve the service which we offer to you by helping us make sure our users are finding the information they are looking for. The lists below explain the cookies we use and why.

Functional cookies

Technical

This website stores information to make sure that the site works properly. For example, we need to remember the privacy preferences that you select on this page. We also need to store obliged information to check what information is allowed to show you about our funds. This information is stored in so called 'functional cookies' and for the website to work properly these are required and therefore cannot be turned off.